Terms
Last updated: October 2026
What you receive
After payment you receive the finished film as MP4 files in 16:9 (horizontal) and 9:16 (vertical), as described on your offer page. Files are delivered by email within 24 hours of payment confirmation.
Usage rights
Once paid in full, the property named on the offer page may use the film without time limit on its website, social media channels and booking listings. The film may not be resold or licensed to other businesses.
Source material
Films are built from photography that is publicly available for the property or supplied by it. By paying, the property confirms that it is entitled to use that photography in the film. If you believe a film uses material you do not have the right to use, write to us and we will take the film down.
Portfolio use
We will not show a film made for your property in our portfolio, on our website or on social media without your written permission.
Preview and approval
The offer page shows a lower-resolution preview. The final files match that preview at full resolution. They are not re-edited after delivery unless we agree to a correction under the refund policy.
Payment
Payments are processed by PayPal. Prices are shown in US dollars. We never see or store your card details.
Liability
Our liability for any claim relating to a film is limited to the amount you paid for it.